FAQ

Yes, the delivery charge is determined based on the distance to the event venue.

Yes. We require a $100 deposit for all bounce house rentals to secure your date. Your deposit will be applied to the final total and the remaining balance is due the day before your event.

Our rental period is for 6 hours. We set up at least one hour before your event start time.

We accept all major credit cards, Apple Pay and Google Pay.

Your initial deposit is refundable if you cancel at least 14 days prior to your event. If you cancel less than 14 days prior, you may apply your deposit to a future booking within one calendar year.

Deposits for balloon orders are non-refundable.

For your safety, we do not set up our equipment if there is a rain or winds in excess of 15 mph. In such cases, your deposit may be applied to a future booking within one calendar year or you may notify us prior to delivery that you would like to cancel in order to receive a full refund. There are no refunds once we arrive on site.

We can set up on level surfaces such as grass, concrete, asphalt, tile, wood etc. We cannot set up on gravel, dirt, or any uneven surface.